Executive Control Tower Karnataka

Executive Control Tower Karnataka

04 Aug
|
Zepto
|
Karnataka

04 Aug

Zepto

Karnataka

Own real-time monitoring of operations across cities, hubs, and partners to ensure SLA

and TAT adherence.
Act as the first line of escalation for operational issues and ensure timely resolution and

closure.
Track and drive key performance metrics such as on-time performance, productivity,

capacity utilization, defect rates, and operational exceptions.
Identify recurring operational issues, conduct root-cause analysis, and drive corrective

and preventive actions.
Work closely with city teams, central operations, supply chain, and support functions to

ensure smooth coordination.
Provide structured updates and insights to leadership with data-backed

recommendations.
Drive automation and process improvement initiatives to enhance efficiency and reduce

manual interventions.

📌 Executive Control Tower Karnataka
🏢 Zepto
📍 Karnataka

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