About Raahat Services :

Raahat Services is a growing Direct Selling Agent (DSA) specializing in Personal Loans, Business Loans, Home Loans, Loan Against Property (LAP), and other financial products through leading banks and NBFCs. We are looking for a dedicated and detail-oriented Back Office Executive to support our branch operations and loan processing activities across Kolkata, Patna, and Delhi.

Key Responsibilities :
Verify and process customer loan applications and supporting documents.
Coordinate with banks, NBFCs, sales teams, and customers for smooth loan processing.
Maintain and update customer records, MIS reports, and CRM systems.
Track loan applications from login to disbursement.
Follow up with lending partners regarding approvals, queries, and payouts.
Prepare daily, weekly, and monthly operational reports.
Ensure accuracy of data entry and document management.
Handle file management, document scanning, and record maintenance.




Resolve discrepancies in documentation and ensure compliance with lender requirements.
Provide administrative and operational support to branch teams.

Required Qualifications :
Graduate in any discipline.
Minimum 1 year of experience in Back Office, Banking Operations, Loan Processing, DSA, or NBFC sector.
Valuable knowledge of MS Excel, MS Word, and Email communication.
Strong organizational and multitasking skills.
Attention to detail and ability to work under deadlines.

Preferred Candidate :
Prior experience in loan processing, banking, or financial services.
Knowledge of Personal Loans, Business Loans, Home Loans, and LAP products.
Familiarity with CRM and MIS reporting.
Robust coordination and communication skills.

What We Offer :
Competitive salary package.
Growth opportunities within the financial services industry.
Professional and supportive work workplace.

📌 Back Office Executive West Bengal (India)
🏢 Raahat Services
📍 India