The role entails managing and scaling up the Business banking business network for the assigned branches by creating strategies to achieve growth targets for the branches by managing operations and resources in the most cost productive and technology effective manner. It also entails developing constructive relationships with key local dealers and working closely with them to boost volume of business by establishing a solid foundation with them as their financial partner of choice. It is accountable to ensure expansion of branch footprint, product penetration and delivery of high quality customer service. The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing and deepening. It includes building up teams, systems, process and culture relevant to the branch network scale.
Roles & Responsibilities:
Support in achievement of business goals and targets by building a solid business network
Understand competitive landscape and market dynamics and provide necessary feedback to product teams
Manage a team of branch managers to drive client acquisition, deepening of existing relationships and addressing all needs of customers by providing gamut of banking services
Ensure pricing, business process & policies are in organizations best interest
Responsible for building networks to sell multiple products, across locations
Share knowledge with other regions, clusters branches and headquarters on effective practices, competitive intelligence, business opportunities and needs
Conduct regular business reviews with team to ensure strategies are well executed
Adhere to high ethical standards, and comply with all regulations/applicable laws
Cultivate relationships with individual and corporate customers
Spearhead manpower planning, recruitment and training proce