- Handle customer queries via phone, email, or chat in a skilled manner.
- Provide accurate information about products and services.
- Resolve customer concerns and ensure a positive customer experience.
- Maintain records of customer interactions and update the CRM system.
- Follow up with customers when required.
- Escalate complex issues to the relevant department.
- Meet daily productivity and quality targets.
- Work collaboratively with team members to achieve business goals.
Requirements
- Minimum qualification: 12th Pass.
- Freshers can apply.
- Good spoken and written English is mandatory.
- Basic computer knowledge and typing skills.
- Strong communication and interpersonal skills.
- Positive attitude with a customer-first approach.
- Willingness to work in a fast-paced environment.
What We Offer
- Salary: ₹15,000 – ₹25,000 per month
- Attractive performance-based incentives
- Training and career growth opportunities
- Supportive and professional work environment
HR Sneha - +91-XXXXXXXXXX
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Commuter assistance
- Health insurance
- Life insurance
- Provident Fund
Application Question(s):
- How much do you rate your English communication skill out of 10 ?
- How many month of experience do you have in calling related domain ?
- What's your last in hand salary ?
- Are you ok with sales role as well for higher incentives ?
Education:
- Higher Secondary(12th Pass) (Preferred)
Language:
- English (Preferred)
Location:
- Noida, Uttar Pradesh (Preferred)
Work Location: In person
📌 Customer Support Representative (India)
🏢 Bromo Hub
📍 India
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