05 Aug
|
Rivulet Digital
|
India
05 Aug
Rivulet Digital
India
Full Time Ahmedabad
This role exists to protect one person’s time and make sure nothing falls through the cracks. You’ll be the right hand to the Operations Head — managing his calendar, capturing what happens in meetings, and making sure every internal and marketing project moves forward without him having to chase it.
This is not just scheduling and note-taking. You are the person who knows the status of everything, reminds the right people at the right time, and keeps the operation organized while leadership focuses on growth. This is a high-trust, high-visibility role — you’ll see how a 90-person company runs from the inside.
This role is for someone who enjoys:
- Holding the full picture of what’s happening across a busy leader’s world
- Turning conversations into explicit, owned, time-bound follow-ups
- Following up firmly and politely until things actually get done
- Being trusted with confidential, high-stakes information
If you’re someone who’s naturally organized, doesn’t let things slip, and wants a front-row seat to how a growing company operates, this role will suit you well.
What you’ll really be doing
1. Calendar & Inbox Management
- Own and organize the Operations Head’s calendar end to end — schedule, reschedule, resolve conflicts, protect focus time
- Coordinate across time zones, primarily India and US
- Manage email triage: flag what needs attention, draft routine replies, keep the inbox under control
2. Meeting Support
- Attend designated internal, marketing, and leadership meetings to capture minutes, decisions, and action items
- Convert discussions into clear, assigned, time-bound follow-ups
- Distribute notes promptly and make sure owners know what they committed to
3. Internal & Marketing Project Coordination
- Keep all internal and marketing projects organized and current in the project management system
- Track status, deadlines, and blockers across active work
- Follow up with team members on tasks assigned by the Operations Head — proactively, before things slip
- Surface what’s overdue or at risk before it becomes a problem
4. Follow-Up & Accountability
- Maintain a live view of every open commitment across the team
- Remind people on pending items and close the loop
- Be the system that ensures “I asked someone to do this” actually gets done
Who will thrive in this role
- You hold many threads at once without dropping any of them
- You follow up firmly and politely — you don’t let things go quiet
- You can work independently from week one with minimal supervision
- You’re discreet and trustworthy with confidential business information
- You communicate clearly and confidently with US-based leadership and partners
Qualifications & Skills
Experience
- 4–5 years minimum as an Executive Assistant, Operations Coordinator,
or Project Coordinator — experience within an IT services company is a must
Must Have Skills
- Strong written and spoken English — you’ll be communicating with a US-based leadership team and US agency partners
- Highly organized, detail-obsessed, and able to hold many threads at once
- Comfortable following up firmly and politely until things are done
- Able to work independently from week one with minimal supervision
- Discreet and trustworthy with confidential business information
Tools & Platforms
- Orbit — internal project and task management (primary system for tracking projects and follow-ups)
- Notion — documentation, SOPs, and knowledge base
- Google Calendar & Gmail — scheduling and inbox management
- Slack — internal communication
- Fathom — meeting transcription and notes
Experience with project management tools is required. Direct experience with this exact stack is a plus, not a dealbreaker.
Nice to Have
- Prior experience supporting a founder, COO, or senior operations leader
- Exposure to a digital agency or multi-company setup
- Familiarity with AI tools for productivity — meeting summarization, task tracking, or inbox management
What this role offers
- A high-trust, high-visibility seat next to leadership
- Direct exposure to how a 90-person company runs day-to-day
- Ownership over the systems that keep the operation from slipping
- Room to grow into broader operations responsibility over time
Job Type: Full Time
Job Location: Ahmedabad
📌 Executive & Operations Coordinator (India)
🏢 Rivulet Digital
📍 India