About The Role:
The HR Technology Product Owner acts as owner of specific HR technologies/modules, manage the Reward and Advantages technology in Workday and other tools, focusing on review of change request requirements from countries, governance of change requests, coordination with Data Digital & IT (DDIT) on internal IT aspects, deployment of recent technical enhancement from technology vendors and vendors management to improve the user experience and benefits administration service delivery in close collaboration with cluster perks land compensation leads, APD, DDIT and other HR functions. The role reports directly to the Director Reward Enterprise and Innovation Solutions.
Job Description
Key Responsibilities:
Manage the day-to-day relation with Rewards and Benefit technology vendors and cluster advantages lead on benefits platform management.
Collect the change request from the cluster leads, review the requirements and get them approved by the PTDI governance board.
Corporate action:
Assessment of new features from the technology vendor and lead the implementation of enterprise-level system enhancements.
Responsible for the vendor management of the technology provider related to service delivery (SLAs/KPIs), cost management, etc.
The role not only limited to system in scope but also includes to work on other HR technology systems of scope Talent Acquisition, Learning, Performance Management, Talent Management, Rewards, People Experience and Services systems. This role involves managing and maintaining various HR systems (GxP and non GxP) to provide knowledge and guidance, resolve issues and incidents, implement system changes and supports the delivery of vendor releases. The role directly fulfils service requests and resolves incidents with their combined functional knowledge and technical skills to enhance user experience, improve process efficiency, and ensure compliance with industry an