Strategy
Meet the business objectives initiated by the respective corporate clients from Corporate Banking
Customer focused need-based selling
Deepen customer relationship and maximize penetration
Business
Achieve MOM Business targets (NTB, NSR & CA balance) as per Performance scorecard and manage the existing portfolio of the clients.
Segment focus, customer focused needs-based selling
Being a Business Clients Acquisition Executive, focus has to be on acquiring current HVS customer relationship and fulfilling needs with respect to Current Accounts, Trade & Forex, CMS for such customers as mandated by the Bank. It will also involve deepening these relationships by cross-selling various product
Processes
Operational quality - Error free customer application & documentation
Responsive and responsible selling
Practice appropriate sales and marketing skill
Ensure nil Customer complaints
People and Talent
Build a transparent and cooperative culture in which incentives are based on support of Client Income with specific performance metrics on the Bank's values.
Risk Management
Conduct CDD, MLP & TCF diligently
Zero tolerance – Fraud, Mis-selling
Attend training, acquire knowledge and apply to job function
Adhere to all policies, guidelines and procedures, comply with local regulatory requirements
To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager
Governance
Promote an setting where compliance with internal control functions and the external regulatory framework is a central priority of the business
Regulatory & Business Conduct
Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank