Job Description for Sr. Executive role:
Attend Out Bound calls for verification process.
Implement all feedback given by Supervisors.
Provide correct and quality information to customers on every call, promote positive listening and English grammar skills.
Should be ready to work for voice process.
Candidates should have experience in customer service – Voice process.
Skills and Qualifications:
Any bachelor’s degree (Must be completed)
Positive command of English both oral and written.
Positive Listening skills
Ability to work independently within clearly defined parameters and accordingly take decisions.
Ability to learn quickly and adapt to different situations with a sense of ownership & accountability.
Interview Mode
Face to Face
Interview Methodology
Aptitude Test
Letter writing
Operational Round
📌 Sr Executive – Customer Operations Pune (India)
🏢 HigHRise Solutions
📍 India
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