We are seeking a dedicated and articulate Customer Support Associate to join our growing team. The ideal candidate will serve as the primary point of contact for our clients, ensuring a seamless communication experience and maintaining the high service standards of our organization.

Key Responsibilities:
Client Coordination: Effectively manage inbound and outbound inquiries via phone, email, and chat.
Conflict Resolution: Address client grievances with empathy and provide accurate, timely solutions.
Documentation: Maintain detailed records of client interactions and update the CRM system regularly.
Liaison: Coordinate with internal departments to ensure client requirements are met efficiently.

Requirements & Qualifications:
Education:



Bachelor’s Degree in any stream (Candidates with a legal background will have an added advantage).
Communication: Exceptional verbal and written proficiency in English and Hindi.
Tech Savvy: Proficient in MS Office (Excel, Word) and basic CRM software.
Experience: 0–3 years in customer-facing roles. Freshers with a proactive attitude are welcome.

What We Offer:
Market-market-competitive salary with performance-based incentives.
A professional and intellectually stimulating work workplace.
Opportunities for rapid career advancement within the firm.

Job Type: Full-time

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Customer Support Executive Chandigarh
🏢 psk litigants
📍 Chandigarh