Job Title: Buddy Counsellor

Location: Connaught Place, New Delhi
Experience: 6 Months – 1.5 Year

About the Role

We are looking for a passionate and student-focused Buddy Counsellor to join our team. The ideal candidate will be responsible for guiding prospective students, addressing their queries, and supporting them throughout the admission journey. You will play a key role in helping students choose the right qualified certification program while ensuring a seamless counseling experience.

Key Responsibilities
Counsel prospective students and understand their academic and career aspirations.
Provide accurate information about edZeb's courses, certifications, eligibility criteria, and career opportunities.
Handle inbound and outbound calls, WhatsApp messages, emails, and other student inquiries.
Follow up with leads and nurture them throughout the admission process.
Assist students with the enrollment process and required documentation.
Build and maintain robust relationships with prospective and existing students.
Coordinate with the admissions, academic, and operations teams to ensure a smooth student onboarding experience.
Maintain accurate records of student interactions and updates in the CRM.




Achieve assigned admission and conversion targets while maintaining a high standard of student experience.

Requirements
Bachelor's degree in any discipline.
6 months to 1.5 year of experience in counselling, admissions, customer support, telecalling, or a similar client-facing role.
Excellent verbal and written communication skills.
Strong interpersonal and relationship-building abilities.
Basic knowledge of CRM tools and Microsoft Office.
Ability to multitask, follow up effectively, and work in a target-driven environment.
A positive attitude and a genuine passion for helping students achieve their career goals.

Pay: ₹12,000.00 - ₹25,000.00 per month

Perks:
Cell phone reimbursement
Internet reimbursement
Leave encashment

Application Question(s):
Do you have experience in student counselling, academic admissions, telecalling, or inside sales?
Are you available to join immediately or within 15 days?
Do you have experience maintaining lead records and follow-up status?

Education:
Bachelor's (Required)

Work Location: In person

📌 Buddy Counsellor Delhi (India)
🏢 Edzeb Technologies private
📍 India