Job Description:

Job Purpose
The Cluster Manager – UCO Sourcing is responsible for driving UCO sourcing performance within an assigned geography. The role involves managing a team of Territory Leads and Field Collection Executives, identifying expansion opportunities, onboarding FBOs, and maintaining robust relationships with key accounts. The Cluster Manager ensures seamless field operations and builds a high-performing, energetic team.

Key Responsibilities
Team Leadership & Performance Management
Lead, mentor, and manage a team of Territory Leads and Field Executives within the assigned cluster.
Drive target achievement for UCO sourcing and ensure daily, weekly, and monthly performance reviews.
Provide on-the-job training to Territory Leads to improve selling skills, relationship management, and field execution.
Build an energetic, motivated, and disciplined field operations team with strong cultural alignment.UCO Sourcing & Field Operations
Ensure smooth, consistent, and timely UCO collection operations across the cluster.




Standardize field processes and ensure adherence to operational SOPs (FBO onboarding, collection flow, documentation, and safety).
Monitor route planning, vehicle utilization, and daily FCO field movement to maximize collection efficiency.
Resolve operational escalations swiftly and ensure uninterrupted service to FBO partners.Business Development & Expansion
Identify current markets, micro-markets, and expansion opportunities within the cluster to grow sourcing volume.
Onboard new Food Business Operators (FBOs) by driving outreach, visits, and local campaigns.
Maintain robust relationships with major accounts, chains, and key HORECA partners to ensure retention and volume growth.
Work closely with Regional Heads to develop and execute cluster-level growth plans. Customer Relationship & Account Management
Ensure high-quality engagement with FBOs, addressing grievances and improving service levels.
Build long-term rel

📌 Cluster Manager Thane
🏢 DC Consultants
📍 Thane