About us

Exotel is one of Asia's largest customer communication platforms. We are on a mission to move enterprise customer communication to the cloud. In 2020, we powered over 4 billion calls and connected over 320 million people. We work with some of the most cutting-edge companies such as Ola, Swiggy, Zerodha, Whitehat Jr, Practo, Flipkart, GoJek, etc. We also power customer communication for some of the top banks in the country. Join us on this journey to make a difference in how companies look at customer communication. Read our growth story here

Supply @ Exotel

Owners of procurement, cost, margin, enablement and Business operations at Exotel. We build relationships with major telephony, infrastructure and OEM players across the globe to help create a scalable & reliable infrastructure for Exotel
We are seeking a highly analytical, tech-savvy MBA Intern. You will drive cross-functional business operations spanning Finance, Procurement, Telecom Operations, Compliance, and Process Automation. This role requires solid ownership, structured thinking,



and the ability to leverage AI and technology to improve operational efficiency.

Key Responsibilities
Drive process improvements across Procure-to-Pay (P2P), procurement, finance operations, and telecom operations.
Analyze existing business processes, identify inefficiencies, and recommend automation opportunities using AI and contemporary productivity tools.
Coordinate with Finance, Procurement, CX, Engineering, Compliance, and external vendors to ensure timely execution of operational activities.
Support implementation and enhancement of internal P2P workflows, including provisioning, renewals, audit trails, and process governance.
Assist in strengthening Internal Financial Controls (IFC) by identifying process gaps, improving documentation, and supporting audit readiness.
Support procurement lifecycle activities including invoice validation, GRN reconciliation, source verification, dispute tracking, and

📌 Business Operations Bengaluru
🏢 Exotel Techcom
📍 Bengaluru