Job Description: The primary responsibilities of this role include –
Ensure adherence to Company Policies and Procedures
Manage Cash Application - Validations and execution of transactions with accuracy and timeliness
Analysis of Unapplied/Unallocated Cash – Research and Analysis of aged unmatched transactions and Suspense Account and Unapplied/Unallocated Cash
Analyze and research on open queries assigned as per designated portfolio
Research and Analyze Insurance documents for query management
Provide excellent customer service to all stakeholders [External and Internal]
Provide the relevant accounts receivable reports on a daily/ weekly/ monthly basis
Ensure the assigned task completion in accordance with the SLA and company standards
Knowledge and expertise in the insurance finance [London Market experience preferred]
Provide support to team members in absence of primary resources

Responsibilities: Collection background and understand the collection strategies, have prior experience of talking to brokers, follow up for debt collection and have the understanding of reading sign slips,



endorsements. Experience in Lloyd's Insurance Market will be an added advantage. Ensure adherence to Company Policies and Procedures Analysis of Unapplied/Unallocated Cash – Research and Analysis of aged unmatched transactions and Suspense Account and Unapplied/Unallocated Cash Analyze and research on open queries assigned as per designated portfolio Ensure the assigned task completion in accordance with the SLA and company standards
Qualifications: Commerce Graduate with at least 2+ years of experience [Insurance Domain + OTC]
Sound understanding of end-to-end OTC cycle and Accounts Receivable
Comprehension skills – should be able to read, interpret business documents
Minimum 1 year of experience in Cash Application and Unallocated/Unapplied payment handling
Valuable communication & business writing skills. Ability to liaison with multiple departments/stakeholders
Knowledge of Daily, Weekly & Monthly reporting is preferred

📌 Senior Executive Noida
🏢 EXL Service
📍 Noida