Key Responsibilities
Interact with buyers to understand their property requirements, including location, budget, property type, and other preferences.
Update and maintain buyer information accurately in the Excel tracker or CRM.
Search subscription client property listings to identify suitable matches.
Share matching property details with buyers in a timely manner.
If no subscription property matches the requirement, search the company's website for suitable listings and share relevant property links.
If no suitable property is available on the website, coordinate with the Sellers Team to source properties through trusted and responsive agents.
Follow up with the Sellers Team until suitable property options are received.
Keep buyers informed throughout the property search process.
Maintain accurate records of buyer interactions, property options shared, and follow-up activities.
Ensure prompt responses to buyer inquiries and provide excellent customer service.
Work closely with the Sales and Sellers Teams to ensure a seamless buying experience.
Meet response time and service quality standards established by the organization.

Required Skills
Strong communication and interpersonal skills.
Customer service orientation.
Valuable knowledge of Microsoft Excel or Google Sheets.




Basic computer and internet research skills.
Ability to coordinate with multiple teams.
Strong organizational and time-management skills.
Attention to detail and accuracy.
Problem-solving and follow-up skills.

Qualifications
Bachelor's degree in any discipline (preferred).
0–2 years of experience in customer support, sales coordination, real estate, or a related field.
Freshers with excellent communication skills may also apply.

Key Performance Indicators (KPIs)
Accuracy of buyer data entry.
Response time to buyer inquiries.
Number of matching properties shared.
Turnaround time for sourcing properties.
Buyer satisfaction.
Timely follow-up and coordination with internal teams.
Successful buyer engagement and property closures (where applicable).

Working Relationships
Buyers
Subscription Clients
Sellers Team
Sales Team
Operations Team

Preferred Attributes
Skilled and customer-focused attitude.
Ability to multitask in a fast-paced setting.
Strong follow-up and coordination skills.
Positive attitude and willingness to learn.
Team player with a proactive approach.

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:
Health insurance
Provident Fund

Work Location: In person

📌 Business Development Associate Gurugram
🏢 2Bigha
📍 Gurugram