Role Overview:

As an SRE Product Owner, you will drive the vision, roadmap, and delivery of AI-powered reliability, automation, and support platforms at Maersk. Your mandate is to reduce operational toil, improve reliability, and transform IT support by embedding AI and automation into day-to-day workflows across global teams.
You will operate at the intersection of ITSM, Business Analysis, Product Ownership, and Applied AI, ensuring opportunities are identified, converted into product requirements, and delivered into impactful, scalable outcomes.

Key Responsibilities:
ITSM Understanding & Business Analysis
Identify and shape opportunities for improvement
Analyse ITSM processes, incident patterns, SLAs/SLOs, and operational workflows to identify automation and AI intervention points.
Translate operational pain points into structured problem statements with measurable business outcomes.
Partner with operations, engineering, and support teams to uncover constraints, dependencies, and value opportunities.
Use data, metrics,



and process insights to prioritise improvements that reduce MTTR, improve service reliability, and remove manual toil.

Product Ownership & Delivery Execution:
Convert opportunities into explicit product requirements and drive end-to-end delivery
Define and own the product vision, roadmap, and release strategy for AI-enabled reliability and automation capabilities
Translate opportunities into well-defined product epics, features, and user stories with crisp acceptance criteria
Run backlog refinement, prioritisation, and sprint ceremonies, ensuring work is aligned to outcomes—not just output
Manage sequencing, dependencies, and delivery milestones across multiple squads in a global workplace
Ensure current capabilities are rolled out, adopted, and delivering measurable value—not stopping at feature release

AI / Automation Collaboration & Value Realization:
Work closely with engineering to shape solutions and drive impact
Posse

📌 Product Owner Pune
🏢 Maersk
📍 Pune