We are looking for a Customer Support Executive to provide excellent service to our customers by handling enquiries, resolving issues, and ensuring a smooth customer experience. The ideal candidate should possess strong communication skills, patience, and a customer-first attitude.
Roles & Responsibilities
- Handle inbound and outbound customer calls professionally.
- Answer customer enquiries and provide accurate information about the company's products and services.
- Resolve customer complaints and escalate complex issues to the concerned department when necessary.
- Maintain proper records of customer interactions and follow-ups.
- Assist customers with account-related queries, payments, and service requests.
- Follow up with customers to ensure their issues are resolved.
- Coordinate with internal teams for timely resolution of customer concerns.
- Maintain a positive and skilled relationship with customers.
- Ensure a high level of customer satisfaction.
Pay: ₹18,000.00 - ₹23,000.00 per month
Benefits:
- Cell phone reimbursement
- Provident Fund
Work Location: In person
📌 Customer Care Support (India)
🏢 Habitat
📍 India
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