We are looking for a talented Support Executive with min 1yr experience to undertake the most challenging problems that basic representatives cannot resolve due to lack of knowledge or authority. support executives help an organization’s clients with concerns.
Roles and Responsibilities
- A skilled approach in answering calls and provides information about products and services, taking input of issues and their redressal thereof.
- Maintaining records of transactions and interactions.
- Appropriate and timely follow-ups wherever required.
- Escalate unresolved queries to respective departments for accurate redressal.
Requirements
- Proven experience as support executive or similar role
- Excellent communication skills
- Good listening and problem solving skills
- Ability to take and handle stress and pressure
- Good interpersonal skills
Salary
- Negotiable(No upper limit)
Want to submit your resume directly? Send an e-mail to
[email protected]
📌 Support Executive (India)
🏢 Zenscale
📍 India