Country/Region: IN

Requisition ID: 34748

Work Model:

Position Type:

Salary Range:

Location: INDIA - NOIDA - BIRLASOFT OFFICE SEZ

Title: OTM Techno-Functional Lead

Description:

Area(s) of responsibility

Experience: 3 – 10 Years

Project Type: Application Management Services (AMS)

Shift: Global / Multiple Shifts (US Client Support)

Role Summary

We are seeking a Techno‑Functional Consultant with robust expertise in Oracle Transportation Management (OTM) and working knowledge of Oracle Global Trade Management (GTM). The role involves providing L2/L3 AMS support, executing configurations and minor customizations, and resolving functional and technical issues for a US‑based global supply chain client. The consultant is expected to work closely with business, ERP, and middleware teams in a 24x7 support setting.

Key Responsibilities
Provide L2/L3 AMS support for Oracle OTM and GTM applications
Analyze, troubleshoot, and resolve functional and technical production issues
Perform OTM configurations, enhancements, and minor customizations
Handle incidents, service requests, and change requests as per SLAs
Conduct root cause analysis (RCA) and support preventive solutions




Support global users and participate in shift‑based production support calls

OTM Functional & Module Expertise

Order Management: Order Base, Order Release, Shipment Planning and Execution
Planning & Optimization: Rate Management, Network Routing, Capacity & Constraints
Execution & Visibility: Tendering, Shipment Execution, Event Management, Tracking
Freight Settlement: Invoicing, Charge Management, Match & Approve
Configuration Management: Agents, Automation, Business Rules, Reference Data, Locations, Lanes

Technical & Integration Expertise
Hands‑on experience with OTM extensibility: Agents, Agent Actions, Business Rules
Security, Roles, Access Control Integration with Oracle, ERP Cloud, legacy/on-prem ERPs
Ability to decode and troubleshoot integrations using SOA, Boomi, REST/SOAP APIs
Experience with ERP integrations including JDE, Oracle EBS, and Oracle Cloud
Robust understanding of XML payloads, integration logs, and interface error handling
Middleware (OIC, SOA, OSB) Payload design, transformation, error handling, reconciliation
Inbound/outbound OTM/GTM interfaces; Data migration
SaaS migrations; Data validation, reconciliation, post-migration support; SQL skills

📌 Otm Techno Functional Lead Noida
🏢 Birlasoft
📍 Noida