I.T. and Software

Role and Responsibility
Ensure that the manufacturing infrastructure is configured as per the company policy and fully operational and that software is installed and configured according to the requirements.
Provide End-user Computing support to clients and customers which includes provisioning, implementation, troubleshooting and support for End-user Computing operations.
Maintain, improve, and upgrade development and production environments of large scale, distributed and mission-critical systems.
Maintain and enforce security and applicable standards.
Deploy, configure, manage, and perform routine maintenance of iTero’s Windows devices.
Align the OSs and platforms to the organization's security standards.
Provide On-call support as needed (may include off-hours).
Tier 1 to 3 - desktop & apps deployment and support.




Tier 1 and 2 network support, office LANs, as well as troubleshooting the WAN infrastructure.
Engage with vendors for all sorts of IT assets and supports. Interact with employees in a timely, patient, tactful, and skilled manner

Requirements
3+ years’ experience as an IT Sys Admin (Servers, Networking, Virtualisation)
3+ years’ Experience of supporting Windows 10 and Microsoft 365 setting. • Basic experience with Azure, AWS, or other cloud providers
Proven experience working and supporting as a ServiceDesk agent or equivalent in a global enterprise workplace.
4 + years of relevant IT support work experience

📌 Senior It Specialist Bengaluru
🏢 Federation of Indo-Israeli Chambers of Commerce (FIICC)
📍 Bengaluru