Location : Vikhroli, Mumbai, Maharashtra

Hiring: Telle caller.
Full job description:

We are looking for a Customer Relationship Manager(CRM) who is customer - focused and service - oriented .The ideal candidate will be responsible for handling customer interactions and ensuring a smooth and positive customer experience.

Required Skills:

1.Fluent in English speaking. Valuable communication and interpersonal skills

2.Problem solving and customer handling ability

3.Basic computer knowledge (MS Excel, email handling ,CRM tools preferred)

4.Ability to multitask and work in a fast - paced setting

5.Positive attitude and team player

Role :

Outbound and inbound calls- Handle customer queries, giving proper information, requests, and follow-ups through calls, emails, messages, and other communication channels

Address customer concerns and complaints, and escalate issues to the relevant department when necessary

Job type: Full time / Part time

Pay: ₹200,000.00 - ₹300,000.00 per year

Work location : In person

Job Types: Full time, Part-time

Expected hours: 42.0 per week

Benefits:
Paid sick time

Work Location: In person

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