Job Summary:
We are seeking a motivated and results-driven Telemarketing Executive to join our team. The role involves contacting potential and existing customers over the phone to promote products/services, generate leads, and close sales.
Key Responsibilities:
Make outbound calls to prospective customers from provided data.
Explain products or services clearly and effectively.
Generate leads and convert them into sales prospects.
Handle inbound calls and customer inquiries when required.
Maintain accurate records of calls, customer details, and outcomes.
Follow up with interested prospects to close deals.
Meet daily/weekly/monthly call and sales targets.
Handle customer objections professionally and provide appropriate solutions.
Coordinate with the sales and marketing team for campaign updates.
Required Skills & Qualifications:
Proven experience in telemarketing, sales, or customer service (preferred).
Excellent communication and convincing skills.
Valuable command of Hindi/English (regional language is a plus).
Ability to handle rejection and remain motivated.
Basic computer knowledge (MS Office, CRM tools).
Robust interpersonal and negotiation skills.