Job Type: Full time
Experience: 3–4 Years
Location: Andheri West, Mumbai

About the Role

Curis Life is a growing multi-specialty healthcare clinic in Andheri West, Mumbai. We are looking for a friendly, organized, and customer-focused Receptionist cum Patient Enquiry Executive to manage front desk operations, assist patients, handle enquiries, coordinate appointments, and ensure an excellent patient experience.

Key Responsibilities
Welcome and assist patients and visitors in a professional and courteous manner.
Handle walk-in, telephone, WhatsApp, and online enquiries.
Schedule, reschedule, and confirm doctor appointments.
Register new patients and maintain accurate patient records.
Coordinate with doctors, nursing staff, and diagnostic departments for smooth patient flow.
Answer patient queries regarding doctors, specialties, consultation timings, and services.
Manage billing support, payment collection, and receipt generation (if required).
Follow up with patients regarding appointments, reports, and treatment schedules.
Maintain reception, waiting area, and front desk operations efficiently.




Ensure patient data confidentiality and maintain proper documentation.
Resolve patient concerns professionally and escalate issues when necessary.

Required Skills
3–4 years of experience as a Receptionist, Front Desk Executive, or Patient Coordinator.
Excellent verbal communication in English, Hindi, and Marathi.
Strong customer service and interpersonal skills.
Valuable telephone etiquette and patient handling skills.
Basic computer knowledge (MS Office, Email, Internet).
Experience with appointment scheduling and front desk management.
Ability to multitask in a fast-paced environment.
Solid organizational and time management skills.
Positive attitude, professional appearance, and problem-solving ability.

Preferred
Experience in a hospital, clinic, diagnostic centre, or healthcare organization.
Knowledge of healthcare CRM or Hospital Management Software (HMS).
Experience using appointment scheduling software or EMR systems.

Compensation: Salary will be based on experience, skills, and interview performance.

Work Location: In person

📌 Receptionist Cum Patient Enquiry Executive Andheri West
🏢 Curis Life Multispeciality Clinic
📍 Andheri West