Job Description: Specialists in this group are responsible for responding to emails from customers by ensuring proper resolution.
Responsibilities: They provide concise, quality customer service in a skilled, timely, and courteous manner and document communication for every interaction on system. They provide alternatives & superior customer experience on emails. They process client data/queries on email and keep track of request and make sure they are resolved as per the defined SLA s.
Qualifications: Graduate 1 - 3 Years
📌 Senior Executive Pune
🏢 EXL Service
📍 Pune
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