Company: Take On BNB
Location: GMS Dehradun, Uttarakhand
Job Type: Full-time
Experience: 0–2 Years
Salary: ₹15,000 – ₹18,000 per month (Based on Experience)

Job Overview

Take On BNB is looking for a Customer Support Executive who can provide excellent support to our guests and property hosts. The ideal candidate should have solid communication skills, be customer-focused, and be able to handle calls, chats, and emails professionally.

Key Responsibilities
Handle inbound and outbound customer calls.
Assist customers with bookings, cancellations, refunds, and general inquiries.
Resolve customer complaints in a professional and timely manner.
Coordinate with the operations and host support teams.
Respond to customer queries via phone, WhatsApp, email, and chat.
Maintain accurate customer records and follow up on pending issues.
Ensure high customer satisfaction with every interaction.

Requirements
Excellent communication skills in Hindi and English.




Basic computer knowledge (MS Office, Gmail, Internet).
Good problem-solving and customer handling skills.
Ability to work in a rapid-paced environment.
Freshers are welcome; prior customer support or BPO experience is a plus.

Preferred Skills
Positive attitude and professional behavior.
Active listening and multitasking ability.
Strong interpersonal skills.
Quick learner with attention to detail.

Benefits
Fixed Salary + Performance Incentives
Growth opportunities Opportunities
Friendly Work Environment
On-the-job Training
Paid Leave as per Company Policy

Work Location: Dehradun (Work from Office)

Apply Now and become a part of the Take On BNB team!

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:
Cell phone reimbursement
Internet reimbursement
Paid sick time

Work Location: In person

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