Key Responsibilities:
Manage end-to-end client relationships for legal products and services.
Act as the primary point of contact for clients for queries, escalations, and ongoing support related to the platform.
Assist users in understanding and effectively utilizing Lawttorney tools and features.
Handle customer queries through multiple communication channels, including calls,
WhatsApp, email, and others.
Conduct regular follow-ups with existing clients to ensure satisfaction and continued
engagement.
Provide prompt and effective resolution to client issues with a customer-centric approach.
Collaborate with internal teams to address technical or product-related concerns.

Requirements:
Basic understanding of legal technology and AI-based legal tools.
Robust communication and interpersonal skills.




Customer-centric mindset with excellent problem-solving abilities.
Ability to manage multiple client interactions and prioritize effectively.
Proficiency in handling digital communication tools and platforms

Preferred Qualifications:
Prior experience in customer support, preferably in legal tech or SaaS environments.
Familiarity with CRM tools and client management systems.Key Competencies:
Client Relationship Management
Communication Skills
Problem Solving
Attention to Detail
Adaptability and Responsiveness

Pay: ₹25,000.00 - ₹50,000.00 per month

Advantages:
Adaptable schedule
Paid sick time
Provident Fund

Work Location: In person

📌 Support Executive Legal Kharadi (India)
🏢 HRnest
📍 India