We are looking for a motivated Academic Counsellor to guide prospective students in choosing the right courses/programs offered by our EdTech platform. The role involves understanding student needs, providing personalized counselling, and driving enrollments.
Key Responsibilities
Counsel students via calls, video sessions, chat, or in-person meetings
Understand students’ academic background, career goals, and preferences
Recommend suitable courses/programs based on their needs
Explain course details, curriculum, pricing, and career outcomes
Handle inbound and outbound leads generated through marketing campaigns
Follow up consistently to convert leads into enrollments
Maintain accurate records in CRM systems
Achieve weekly/monthly enrollment targets
Stay updated with course offerings and industry trends
Required Skills
Solid communication and interpersonal skills
Valuable convincing and negotiation abilities
Active listening and problem-solving skills
Basic understanding of sales processes
Familiarity with CRM tools (preferred)
Ability to work in a target-driven setting
Qualifications
Bachelor’s degree (any field)
0–3 years of experience in counselling, sales, or EdTech (freshers can apply)
Preferred Background
Experience in EdTech companies or education counselling
Exposure to inside sales or telesales
Key Performance Indicators (KPIs)
Lead-to-enrollment conversion rate
Number of enrollments per month
Follow-up efficiency
Student satisfaction/feedback
Job Types: Full-time, Permanent
Pay: ₹10,337.03 - ₹20,484.59 per month
Work Location: In person
📌 Academic Counsellor Chennai
🏢 IPCS Global solutions
📍 Chennai
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