a) Customer Service: Warmly greet customers upon entry and offer assistance tailored to

their needs.

b) Product Knowledge: Provide detailed information about store products, services, and

ongoing promotions.

c) Customer Interaction: Address customer inquiries and resolve complaints promptly and

courteously, ensuring a positive shopping experience.

d) Product Assistance: Guide customers in locating products within the store, offering

personalized recommendations as needed.

e) Sales Promotion: Actively promote and upsell products to enhance the overall

shopping experience and meet sales targets.

f) Returns & Exchanges: Manage returns, exchanges, and refunds in accordance with store

policies, ensuring customer satisfaction.

g) Store Knowledge: Maintain a thorough understanding of current sales, promotions, and

store policies to assist customers effectively.

h) Restocking & Display: Assist in restocking shelves, ensuring products are displayed neatly

and attractively to maximize visibility.

i) Inventory Monitoring: Monitor inventory levels and promptly notify management of low





stock items to prevent shortages.

j) Stock Checks: Participate in periodic stock checks and assist with inventory audits to

maintain accurate stock records.

k) Merchandising: Maintain attractive and organized product displays, ensuring all pricing

and promotional signage is accurate and up-to-date.

l) Promotional Setup: Assist in setting up promotional displays and seasonal changes,

ensuring they are visually appealing and strategically placed.

m) Customer Workplace: Create a welcoming and positive setting that enhances

the customer experience and encourages repeat visits.

n) Store Maintenance: Maintain a clean, tidy, and hazard-free sales floor and assist with

store opening and closing duties while adhering to health and safety guidelines.

o) Perform various tasks as and when given by the senior management

Pay: ₹18,000.00 - ₹24,000.00 per month

Advantages:
Health insurance
Provident Fund

Work Location: In person

📌 Csa Customer Service Associate Nagpur
🏢 DBC Ventures(Chaudhari lifestyle
📍 Nagpur