Role Purpose

To manage the day-to-day operations of the Oven Magick retail store, ensuring excellent customer experience, robust sales performance, effective team leadership, and smooth inventory and store operations.

Key Responsibilities
Sales & Customer Experience
Drive store sales targets and KPIs (footfall conversion, average basket value, repeat customers)
Ensure high standards of customer service across the shop floor
Handle escalated customer complaints and resolve issues promptly
Promote loyalty programs, promotions, and seasonal campaigns
Team Management
Recruit, train, and onboard shop floor staff
Prepare staff rosters/shift schedules
Set individual and team performance goals; conduct regular reviews
Foster a positive, motivated team culture
Inventory & Merchandising
Manage stock levels, reordering, and stock takes to minimize shrinkage
Ensure visual merchandising standards and planograms are followed
Coordinate with suppliers/warehouse for timely stock replenishment
Monitor product freshness/quality (if bakery/perishable items involved)
Store Operations




Oversee daily opening/closing procedures
Ensure compliance with health & safety, hygiene, and licensing regulations
Manage cash handling, POS reconciliation, and daily sales reporting
Maintain store cleanliness, equipment maintenance, and ambience standards
Financial Management
Manage store budget, control operational costs
Track and report daily/weekly/monthly sales performance
Analyze sales data to identify trends and improvement areas
Compliance & Administration
Ensure adherence to company policies, local regulations, and audits
Maintain accurate records (staff attendance, incident reports, stock logs)

Key Skills & Competencies
Robust leadership and people management
Customer-centric mindset
Sales and commercial acumen
Inventory/stock management experience
Problem-solving under pressure
Basic financial/reporting skills
POS and retail software proficiency

Pay: ₹18,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Retail Outlet Manager Bodakdev (India)
🏢 Oven Magick
📍 India