Responsibilities:

- Attend inbound and outbound calls professionally
- Provide information on salon services, packages, pricing, and offers
- Book, reschedule, and confirm client appointments
- Follow up with clients for reminders, feedback, and rebooking
- Convert inquiries into confirmed appointments
- Greet walk-in clients and ensure a warm, skilled welcome
- Manage appointment schedules for stylists and therapists
- Maintain client records and update databases accurately
- Handle billing, invoicing, and payment collection
- Coordinate between clients, staff, and management
- Maintain cleanliness and organization of the reception area
- Address basic client queries and escalate concerns when required
- Maintain daily call logs and appointment records
- Assist with promotional messages, SMS/WhatsApp follow-ups




- Prepare basic daily reports (appointments, revenue summary)

Requirements & Skills:

- Minimum qualification: 12th pass (graduate preferred)
- Prior experience in salon, spa, clinic, or hospitality preferred
- Excellent verbal communication and customer-handling skills
- Polite, well-groomed, and professional appearance
- Ability to multitask during peak hours
- Basic computer and billing software knowledge
- Sales and appointment conversion skills preferred
- Punctual, organized, and detail-oriented

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Receptionist and telecaller (India)
🏢 Nouveau Beauty House Private
📍 India