About Us

Sigma Process Controls is a leading industrial equipment trading company specializing in Air Blowers, Vacuum Pumps, Multistage Pumps, Side Channel Blowers, and Process Equipment. We serve customers across various industries and are looking for a proactive and organized professional to strengthen our back-office operations and customer support.

Key Responsibilities

- Handle day-to-day back office operations and administrative tasks.
- Perform data entry and maintain records accurately.
- Manage CRM software and update customer information regularly.
- Follow up with enquiries received through phone calls, WhatsApp, email, IndiaMART and website.
- Coordinate with customers regarding quotations, purchase orders and dispatch status.
- Perform telecalling and customer follow-ups to convert enquiries into orders.
- Prepare quotations, proforma invoices and sales-related documents.
- Manage inventory records and maintain stock data.
- Coordinate with suppliers, transporters and service engineers.
- Generate reports and maintain customer databases.

Required Skills

- Good communication skills in English and Tamil.




- Knowledge of MS Excel, Word and Google Sheets.
- Experience in CRM software and data management.
- Robust follow-up and customer handling skills.
- Ability to multitask and maintain records efficiently.

Preferred Candidates

- Experience in Industrial Equipment, Manufacturing, Pumps, Motors, Automation, or Engineering industries will be an added advantage.
- Candidates from customer support, telecalling, administration, or back office backgrounds are encouraged to apply.
- Freshers with excellent communication and computer skills may also apply.

Benefits

- Performance incentives.
- Career growth opportunities.
- Product and CRM training.
- Professional and supportive work environment.

Schedule

Day Shift

Work Location

Coimbatore, Tamil Nadu (In-person)

How to Apply

Interested candidates can send their updated resume to:

Email: [email protected]
Mobile/WhatsApp: +91-XXXXXXXXXX

Pay: ₹12,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Back Office Executive / Customer Support Executive (India)
🏢 SIGMA PROCESS CONTROLS
📍 India