About Tripjack

TripJack: A Excellent Place to Work® and the trusted tech platform for over 60K+ travel agents across India!

We’re proud to be Great Place to Work® Certified™ workplace, reflecting the trust, pride, and sense of belonging our people feel every day. This recognition reflects our commitment to a culture where our teams grow, collaborate, and drive the future of travel technology, while consistently delivering excellent service to our agent partners.

With over 35+ years of travel experience between the founders, TripJack has always prioritized the needs of travel agent partners. TripJack’s integrated platform offers content from 750+ airlines, 2 Mn+ Hotels including services across Corporate Travel, Travel assistance and Insurance, Rail and Marine segments. With a superior tech platform, seamless agent pre- and post-booking journeys, and 24/7 customer service, we are on a mission to transform the travel booking & management experience for our agent partners.

Role: Travel Consultant - Group booking

Location: Chennai

Experience: 2-5 years

Education: Graduate

Job Summary:

Job Responsibilities:

- Handle group travel inquiries from initial consultation to booking confirmation.
- Plan and coordinate domestic and international group itineraries.
- Negotiate and secure competitive rates with airlines, hotels,



transport providers, and destination partners.
- Prepare customized travel proposals, quotations, and itineraries.
- Coordinate flight bookings, hotel reservations, transfers, sightseeing, visas, and travel insurance.
- Liaise with suppliers to ensure timely confirmations and smooth travel operations.
- Manage group documentation, passenger lists, rooming lists, and payment schedules.
- Monitor booking deadlines, ticketing, and operational timelines.
- Resolve customer queries and handle changes, cancellations, and travel disruptions efficiently.
- Ensure compliance with company policies and travel regulations.
- Maintain accurate booking records and update CRM/booking systems.
- Build and maintain strong relationships with clients, vendors, and travel partners.
- Support sales initiatives by identifying upselling and cross-selling opportunities.

Required Skills

- Bachelor's degree in Travel & Tourism, Hospitality, Business Administration, or a related field.
- 2–5 years of experience in travel consulting, with a focus on group bookings.
- Knowledge of domestic and international travel operations.
- Familiarity with GDS systems (Amadeus, Galileo, or Sabre) is preferred.
- Experience with itinerary planning and supplier negotiations.

📌 Travel Consultant - Group Department (India)
🏢 Tripjack
📍 India