Operations Associate (Sihi)

Operations Associate (Sihi)

05 Aug
|
Important Business
|
Sihi

05 Aug

Important Business

Sihi

- Handle end -to -end loan file processing and documentation.

- Coordinate with customers, DSAs, banks, and NBFCs for document collection and case updates.

- Verify customer documents before submission to lending partners.

- Make follow -up calls to customers, lending partners, and internal teams regarding pending documents, case status, and approvals.

- Maintain accurate records in CRM, MIS, and Google Sheets.

- Track loan applications from login to sanction and disbursement.

- Prepare daily operational reports and maintain business records.

- Handle day -to -day administrative tasks, including document management, vendor coordination, office support, and record keeping.

- Assist management in operational planning and process improvement.

- Ensure timely resolution of operational queries and support the team in achieving business targets.





- Manage onboarding of channel partners and DSA partners, including documentation, coordination, and KRA tracking.




Requirements

- Graduate in any discipline.

- 0–3 years of experience in banking, NBFC, finance, operations, or customer support.

- Proficiency in MS Excel, Google Sheets, and CRM software.

- Good communication, coordination, and follow -up skills.




Benefits

- Performance -based incentives and commission structure

- Competitive salary based on experience and performance

- Flexible work hours and remote work options

- Comprehensive training and career development programs

- Employee referral program

- Paid leave and holidays as per company policy

- Chance for growth within a scalable financial services organization




📌 Operations Associate (Sihi)
🏢 Important Business
📍 Sihi

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