We are looking for Front Desk Executive.

Qualification- MBA
Supervise and coordinate the day-to-day operations of assigned hospital floors.
Ensure smooth patient admissions, transfers, and discharges in collaboration with clinical teams.
Monitor housekeeping, sanitation, maintenance, and overall cleanliness of the assigned areas.
Coordinate with nursing, medical, pharmacy, laboratory, radiology, dietary, and other support departments to ensure timely delivery of services.
Conduct regular rounds to assess patient comfort, staff performance, facility conditions, and compliance with hospital standards.
Address patient, family, and visitor concerns promptly and escalate issues when necessary.
Ensure adherence to hospital policies, infection prevention protocols, patient safety standards, and regulatory requirements.
Monitor staff attendance, discipline, grooming, and skilled conduct on the assigned floors.
Assist in managing emergency situations, including patient incidents, equipment failures, and fire or disaster response, following hospital protocols.
Maintain accurate operational records, incident reports, and daily activity logs.




Support quality improvement initiatives and participate in audits and accreditation activities.
Ensure medical equipment and facility infrastructure issues are reported and resolved in coordination with the maintenance department.
Facilitate effective communication between departments to promote seamless patient care and operational efficiency.
Train, mentor, and guide floor support staff to maintain high standards of service and patient satisfaction.
Monitor patient experience indicators and recommend improvements to enhance service quality.

Qualifications
Bachelor's degree in Hospital Administration, Healthcare Management, Nursing, or a related field. A Master's degree is preferred.
Relevant experience in hospital operations, patient services, or healthcare administration.
Knowledge of hospital accreditation standards, patient safety practices, and infection control guidelines.

Job Types: Full time, Permanent, Fresher

Pay: ₹15,000.00 - ₹18,000.00 per month

Advantages:
Health insurance
Paid sick time
Provident Fund

Language:
English (Preferred)

Work Location: In person

📌 Mba Fresher Jalandhar
🏢 NHS Hospital Jalandhar
📍 Jalandhar