Telecaller (Patient Care Executive)

Organization: Chate Homeopathy Clinic

Chate Homeopathy Clinic is dedicated to providing compassionate, patient-centered homeopathic care. We are looking for a confident, courteous, and communication-focused Telecaller to strengthen our patient support team. The ideal candidate will be responsible for maintaining regular communication with patients, ensuring timely follow-ups, appointment confirmations, and delivering an excellent patient experience.

Job Responsibilities
Make outbound calls to patients for follow-up consultations and treatment progress.
Contact patients to remind them of upcoming appointments and encourage timely clinic visits.
Follow up with patients who have missed appointments and assist them in rescheduling.
Respond to patient inquiries regarding appointments, doctor availability, and clinic services.
Maintain accurate records of all patient interactions and update the clinic management system.
Coordinate with doctors and front desk staff to ensure smooth appointment scheduling.
Provide patients with information about prescribed follow-up schedules and clinic procedures.




Build positive relationships with patients through polite, professional, and empathetic communication.
Escalate patient concerns or feedback to the appropriate team when required.
Achieve daily calling and follow-up targets while maintaining high-quality patient interactions.

Qualifications
Graduate in any discipline (preferred).
Freshers with valuable communication skills are welcome to apply.
Previous experience in telecalling, customer service, patient coordination, or healthcare is an added advantage.

Skills & Requirements
Excellent verbal communication skills in Hindi, Marathi, and/or English.
Friendly, confident, and patient-focused approach.
Positive persuasion and interpersonal skills.
Basic computer knowledge and data entry skills.
Ability to maintain accurate call records and patient information.
Solid organizational and time management skills.
Ability to work in a fast-paced environment.
Professional attitude with a positive, empathetic, and service-oriented mindset.

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Telecaller Swargate (India)
🏢 chate's homeopathy clinic
📍 India