Welcome customers and understand their service requirements.
Record customer concerns and accurately prepare service requests.
Explain available services, maintenance packages, and repair options.
Provide cost estimates, expected timelines, and service updates.
Recommend value-added services, maintenance plans, and accessories where appropriate.
Support the achievement of service revenue and customer satisfaction targets.
Coordinate vehicle or product inspections with technicians.
Keep customers informed about service progress and obtain approvals for additional work.
Verify that all service work is completed according to company quality standards.
Ensure proper delivery of serviced vehicles or products, explaining the work completed and any future maintenance requirements.




Build and maintain positive customer relationships through skilled and courteous service.
Handle customer complaints and resolve service-related issues promptly.
Follow up with customers after service to ensure satisfaction.
Work closely with service technicians, spare parts, warranty, and sales teams.
Maintain accurate service records, job cards, invoices, and customer information.
Document customer interactions, approvals, and service history.
Ensure compliance with company policies, quality standards, and service procedures.

Pay: ₹12,000.00 - ₹20,000.00 per month

Advantages:
Leave encashment
Paid sick time
Paid time off

Work Location: In person

📌 Automotive Service Advisor Puri (India)
🏢 KAMTRA AUTOMOTIVE PRIVATE
📍 India