Job Summary:
We are looking for a friendly and qualified Tele Caller to manage patient calls, schedule appointments, provide information about clinic services, and ensure a positive patient experience.

Key Responsibilities:
Answer incoming calls from patients in a courteous and qualified manner.
Make outbound calls to confirm appointments and follow up with patients.
Schedule, reschedule, and cancel appointments as required.
Provide accurate information about doctors, clinic services, timings, and procedures.
Handle patient inquiries and direct calls to the appropriate department when necessary.
Maintain patient records and update appointment details in the clinic management system.
Coordinate with doctors and clinic staff to ensure smooth appointment scheduling.




Remind patients about upcoming appointments and follow-up visits.
Handle patient feedback and escalate complaints to the concerned department.
Ensure confidentiality of patient information at all times.

Requirements:
Bachelor's degree or equivalent qualification.
1–2 years of experience in telecalling, customer service, or a healthcare/clinic setting is preferred.
Excellent communication and interpersonal skills.

Pay: ₹18,000.00 - ₹35,000.00 per month

Advantages:
Cell phone reimbursement
Internet reimbursement

Work Location: In person

📌 Tele Caller Executive Krishnarajapura (India)
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