An Operations Manager – in a shopping mall is responsible for ensuring the mall is clean, secure, and provides a high-quality experience for visitors, tenants, and staff. The role typically includes:
Managing housekeeping, washrooms, pantry, landscaping, pest control, and waste management.
Supervising housekeeping staff and outsourced service providers.
Conducting daily inspections of common areas, food courts, parking areas, and restrooms.
Ensuring vendors meet Service Level Agreements (SLAs) and quality standards.
Handling customer complaints related to cleanliness and facilities.
Coordinating with security, engineering, and tenant teams for smooth operations.
Managing budgets, consumables, manpower, and vendor invoices.
Ensuring compliance with health, safety, hygiene, and statutory requirements.
Preparing daily, weekly, and monthly operational reports (MIS).

Key skills required:
Facility management
Housekeeping operations
Vendor and contractor management
Team leadership
Client and tenant coordination
Budget and cost control
MS Excel and reporting
Solid communication and problem-solving skills.

Pay: ₹30,000.00 - ₹50,000.00 per month

Work Location: In person

📌 Manager Mall Operations Panipat (India)
🏢 Unity Group
📍 India