We are looking for a proactive and detail-oriented Sales Support Executive to assist the sales team in managing customer inquiries, preparing reports, coordinating with internal teams, and ensuring smooth sales operations. The ideal candidate should possess solid communication, coordination, and organizational skills.
Key Responsibilities
Support the sales team in day-to-day activities and administrative tasks.
Prepare quotations, proposals, and sales-related documentation.
Coordinate with customers regarding inquiries, follow-ups, and order status.
Maintain and update customer databases, sales records, and CRM systems.
Generate daily, weekly, and monthly sales reports.
Coordinate with internal departments for order processing and issue resolution.
Track sales targets and assist in preparing MIS reports.
Handle customer queries and escalate issues when required.
Ensure timely follow-up with leads and customers.
Required Skills
Excellent communication and interpersonal skills.
Positive knowledge of MS Excel, Word, and PowerPoint.
Experience with CRM tools is an added advantage.
Robust coordination and multitasking abilities.
Attention to detail and problem-solving skills.
Ability to work in a quick-paced environment.
Qualifications
Any Graduate / MBA preferred.
Freshers Required.
Preferred Skills
Advanced Excel (VLOOKUP, Pivot Tables, MIS Reporting)
CRM Management
Data Analysis & Reporting
Customer Relationship Management