The Student Affairs Executive will be responsible for managing student engagement, addressing student concerns, and ensuring a smooth and positive student experience throughout their journey in the organization. This role acts as a bridge between students and internal departments, ensuring effective communication and support.
Key Responsibilities
Act as the primary point of contact for students regarding queries, concerns, and support requirements
Ensure a high level of student satisfaction and engagement
Coordinate student onboarding, orientation, and induction programs
Handle student grievances and ensure timely resolution
Maintain regular communication with students through calls, messages, and meetings
Track student attendance, performance, and participation
Coordinate with Academic, Placement, and Administration teams for seamless operations
Organize student engagement activities, events, and feedback sessions
Collect and analyze student feedback to improve services
Ensure proper documentation and maintenance of student records
Support placement and career guidance activities when required
Required Skills & Competencies
Excellent communication and interpersonal skills
Robust problem-solving and conflict resolution ability
Good organizational and coordination skills
Ability to handle multiple tasks and work in a fast-paced environment
Empathy and student-centric approach
Basic knowledge of MS Office / CRM tools
Qualifications
Bachelor’s degree in any discipline (preferred: HR, Psychology, Education, or Management)
Freshers with robust communication skills can apply