We are looking for an enthusiastic and customer-oriented Telecaller to handle outbound and inbound calls, generate leads, explain products/services, and maintain healthy customer relationships. The ideal candidate should possess good communication skills and the ability to persuade customers professionally.
Key Responsibilities:
Make outbound calls to potential and existing customers
Handle inbound customer inquiries professionally
Explain company products/services clearly
Generate leads and fix appointments/sales meetings
Maintain customer database and call records
Follow up with interested customers
Achieve daily/weekly/monthly calling targets
Resolve customer queries and complaints politely
Coordinate with sales and support teams
Required Skills:
Positive communication and interpersonal skills
Basic computer knowledge
Convincing and negotiation skills
Ability to work under pressure and meet targets
Fluency in English/Hindi/regional language (as required)
Qualification:
Minimum: 12th Pass / Graduate preferred
Freshers and experienced candidates can apply
Experience:
0–2 years in telecalling, customer support, or sales preferred
Working Hours:
Full-time / Day Shift
Preferred Qualities:
Positive attitude
Positive listening skills
Self-motivated and confident
Pay: ₹8,814.61 - ₹20,139.56 per month
Perks:
Cell phone reimbursement
Paid sick time
Paid time off