Customer Support Executive – Voice Process Hebbal

Customer Support Executive – Voice Process Hebbal

04 Aug
|
Customer Support Executive – Voice Process
|
Hebbal

04 Aug

Customer Support Executive – Voice Process

Hebbal

This is a full time, work-from-office opportunity for freshers and experienced candidates who are fluent in Tamil, Telugu, Malayalam or Konkani.

Job Location: Hebbal, Bangalore

Job responsibilities
Handle customer queries professionally over inbound or outbound calls.
Understand customer concerns and provide appropriate resolutions.
Record customer interactions accurately in the company system.
Escalate unresolved issues to the appropriate team.
Meet process quality, attendance and productivity requirements.
Maintain a skilled and customer-friendly approach during calls.

Eligibility
Undergraduates and graduates may apply.
Freshers and experienced candidates are eligible.
Must be fluent in at least one of the following languages:
Tamil
Telugu
Malayalam
Konkani
Basic English communication skills are required.
Candidates must clear the company’s communication assessment with the required score.
Must be willing to work from the office in Hebbal, Bengaluru.
Must be comfortable with rotational shifts and a six-day working week.

Work location

Hebbal, Bengaluru,



Karnataka

This is a work-from-office position.

Working schedule
Six days working
One rotational weekly off
Nine-hour rotational shift
Available shift window: 6:00 AM to 12:00 AM
Actual shift allocation will depend on process requirements and company transport and safety policies.

Salary

Tamil, Telugu and Konkani candidates
Monthly CTC: ₹20,000
Approximate monthly take-home salary: ₹16,000

Malayalam candidates
Monthly CTC: ₹20,000
Approximate monthly take-home salary: ₹16,000
Additional Malayalam language allowance: ₹1,800 per month

Extra benefits
Shift allowance as per company policy
One-way travel support for eligible outstation candidates
Seven days of temporary accommodation for eligible outstation candidates
Prospect to work with an established MNC
Freshers can start their careers in customer support

Pay: ₹16,000.00 - ₹17,000.00 per month

Work Location: In person

📌 Customer Support Executive – Voice Process Hebbal
🏢 Customer Support Executive – Voice Process
📍 Hebbal

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