The Software Support Engineer is a hands-on role. This person is responsible to continuously communicate troubleshooting and resolution finding efforts to customers. This position requires working in the night shift from Pune, India office.

Office Location: Baner

Responsibilities:

This position reports to the Associate VP of Application Development and is based in Pune, India.

- Excellent Communication required.
- Minimum 5 years of working experience in technologies like SQL, .NET, C#, .NET Core, MVC.
- Candidate should be willing to self-learn using online tools and resources as required. Should be go-getter and of positive attitude.
- Able to monitor performance and trouble shoot business-level problems and provide guidance and advice on issues.
- This person is responsible to Continuously communicate troubleshooting and resolution finding efforts to customers.
- Participate in discussions to understand clients’ needs, requirements, and manage support work requests to result in the delivery of fixes or enhancements on time and with high-quality.
- Provides operational support for many complex applications, database servers and databases.
- Also, Design, development, maintenance, and troubleshooting of software applications.
- Able to work independently with minimal supervision as well as collaborate in a team setting.




- Write code that meets standards and delivers desired functionality using the technology selected for the project and ensure the highest quality code.
- Maintain code quality through best practices, unit testing, code quality automation and support continuous integration process.
- Understand performance parameters and assess application performance.
- Work on core database structures and designs

Qualifications:

This job requires attentions to detail and the ability to multitask, excellent troubleshooting and critical thinking skills.

- A bachelor’s degree in computer science or another relevant technical field is required.
- 3 years of experience in .NET 3.5 or above with C# is a MUST. ASP.NET MVC is a MUST
- Sound knowledge and working experience of SQL, T-SQL, procedures in SQL Server 2008 (or later) is a MUST
- Knowledge on Telerik MVC or Kendo UI would be added advantage.
- Knowledge with ASP.NET Web Forms, TFS, Entity Framework, SSRS, SAP Crystal reports, jQuery, AngularJS, SOAP, and REST API would be added advantage.

Pls send your resume to [email protected] / [email protected] along with relevant details.

#support #dotnet #C# #Pune #Baner

📌 Software Support Engineer: Work from Office: Pune (India)
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📍 India