NAMOSRI VENTURES PVT. LTD.

Restaurant Captain

Guest Service · Floor Operations · Mai Kai Restaurant · Tiki Farms Resort · Karjat

Role summary

Company: Namosri Ventures Pvt. Ltd.

Designation: Captain – Restaurant Operations

Location: Mai Kai Restaurant, Tiki Farms Resort, Karjat, Raigad, Maharashtra

Department: Food & Beverage – Mai Kai Restaurant

Reporting to: F&B; Supervisor

Employment type: Full-Time · Residential

Positions: 1

About us

Namosri Ventures Pvt. Ltd. operates Tiki Farms Resort, a 9-key boutique resort set across 8 acres in Karjat, Raigad, Maharashtra — known for its tropical, peaceful, and personalised hospitality. Mai Kai is the resort's signature multicuisine restaurant, designed to operate as an independent revenue centre serving both resort guests and external diners.

Job purpose

Mai Kai, the signature multicuisine restaurant at Tiki Farms Resort, is looking for an experienced and guest-focused Captain to lead front-of-house service. You will be the face of the dining experience — welcoming guests, managing the service flow, guiding the stewards, and ensuring every table leaves satisfied and likely to return.

Key responsibilities

- Welcome guests warmly and ensure a positive first and last impression
- Take food and beverage orders confidently, offering menu recommendations and appropriate upselling
- Proactively check guest preferences including allergies, spice levels, and special requests
- Ensure food and beverage service is delivered to fine-dining and resort service standards
- Supervise table service, clearance, and reset procedures as per SOPs
- Brief and guide stewards during service — setting the pace and standard
- Maintain high standards of restaurant hygiene,



cleanliness, and presentation
- Handle guest feedback during service; encourage online reviews post-dining
- Coordinate with kitchen and F&B; Supervisor to ensure smooth and timely service
- Use WinCloud ERP and tablets efficiently for order taking and billing

Requirements

- Minimum 2–3 years of experience as a Captain or Senior Steward
- Experience in resorts, hotels, or premium casual dining restaurants preferred
- Proven ability to upsell and enhance the guest experience
- Familiarity with POS or ERP systems and tablet-based ordering
- Languages: English, Hindi, Marathi (all three mandatory)

Skills & competencies

- Excellent communication and interpersonal skills
- Natural confidence and warmth with guests
- Strong floor awareness — knows where every table is at every moment
- Team player who can lead stewards without the F&B; Supervisor present
- Comfortable in a fast-paced resort restaurant environment

Compensation & benefits

Fixed salary: ₹16,000 per month + service incentives

Accommodation: Staff dormitory at resort (residential role)

Meals: All meals provided

Uniform: Provided

Working pattern

- 6 days a week
- Weekend presence mandatory
- Weekly off on a weekday
- Immediate joining preferred

How to apply

Email your resume with current and expected salary to: [email protected]

Contact: +91-XXXXXXXXXX

Tiki Farms Resort · 13/6, Village Takave, Karjat Taluka, Dist. Raigad, Maharashtra – 410201

Head Office: 204, Shivam Chambers, S.V. Road, Goregaon (W), Mumbai – 400062

https://g.page/tiki-farms?share

Job Types: Full-time, Permanent

Pay: ₹16,000.00 per month

Advantages:

- Food provided
- Paid time off

Work Location: In person

📌 Restaurant Captain (India)
🏢 Tiki Farms Hospitality
📍 India