Key Responsibilities
Prepare and verify dispatch documents (Invoice, E-Way Bill, Delivery Challan, etc.).
Coordinate with the warehouse team for order picking, packing, and dispatch.
Schedule and monitor shipments through transporters and courier partners.
Ensure timely dispatch of customer orders as per delivery schedules.
Track shipments and provide delivery updates to customers and internal teams.
Maintain dispatch records and update ERP/Excel reports.
Coordinate with the Sales, Purchase, and Accounts teams for smooth order processing.
Resolve dispatch-related issues and follow up on pending deliveries.
Ensure proper packaging and compliance with company dispatch procedures.
Maintain transporter records and monitor freight costs.