Installation, configuration, and maintenance of desktops, laptops, printers, scanners, and other IT hardware.
Diagnose and troubleshoot hardware, operating system, and peripheral-related issues.
Installation and configuration of Microsoft Windows operating systems, drivers, and standard application software.
Assemble, upgrade, and repair desktop computers and IT equipment.
Installation, configuration, and troubleshooting of LAN and WAN networks.
Perform structured LAN cabling, cable laying, crimping, punching, and network termination.
Installation and configuration of network switches, routers, access points, and related networking devices.
Troubleshoot network connectivity, IP addressing, DNS, DHCP, and internet-related issues.
Configure TCP/IP settings, shared folders, network printers, and user access.
Perform preventive maintenance and health checks of IT hardware and network infrastructure.




Attend onsite customer service calls and resolve technical issues within the defined SLA.
Provide technical support to Banks, Government Organizations, PSUs, and Corporate customers.
Maintain service call reports, installation reports, preventive maintenance reports, and customer acknowledgements.
Coordinate with OEM technical support teams for warranty and escalation cases.
Maintain IT asset records, serial numbers, warranty details, and service history.
Provide remote and onsite technical support to end users.
Ensure timely closure of service calls and update the Call Coordinator/Service Manager on call status.
Support IT hardware AMC and facility management activities.
Follow customer IT security, safety, and service procedures.
Travel to customer locations as required for installation, maintenance, and troubleshooting activities.

📌 Hardware & Networking Engineer Andhra Pradesh
🏢 Computerworld
📍 Andhra Pradesh