Role & responsibilities:

Credit Control
Design the process for team to efficiently perform collection job which includes account analysis and reporting, outbound calls, sending dunning letters, setting up and achievement of collection targets for the team, and coordination with other internal and external collection efforts.
Providing necessary information and support to the Credit Controller w.r.t. setting up of terms and conditions for credit to the customers and ensure customers pay on time.
Regularly meet Operations managers to ensure all relevant debts are collected well in time and credit limits/periods extended to customers are appropriate
Handle disputed bills and negotiate to bring payment within the agreed terms
Perform periodic customer balance reconciliations for his/her portfolio and provide adequate advice on billing queries .

Stakeholder Management
Chase overdue invoices by telephone, email & letter within agreed timescales. Maintain adequate records of follow-up activities




Liaison with multi department heads for tracking overdue payments.

Team Management
Lead and manage team of credit control executives
Coach and develop team members in terms of personal and career development.
Setting up goals for team and assess performance on continuous basis

We are Looking for You with

Qualification: Commerce graduate - MBA/ masters in finance

Experience: Should have at least 1+ of experience

Preferably from banking/NBFC industry.

Expertise at
Robust with numbers and financial analysis

Behaviours & Aptitude
Solid written and spoken communication and interpersonal skills
Self-starter who is pro-active in achieving goals
Attention to detail.
Ability to multi-task with Excellent analytical abilities.
Ability to deliver task within defined timelines.

📌 Credit Control Executive Third Party Payroll Maharashtra (India)
🏢 Intertek
📍 India