Roles and Responsibilities

Client Communication & Resolution:
Handle inbound and outbound communication with clients, including phone calls, emails, and in-person meetings.
Address client grievances, especially related to refunds and dissatisfaction, with professionalism and empathy.
Provide legal guidance and solutions to resolve client issues amicably and efficiently.

Legal Documentation & Correspondence:
Draft, review, and send legal notices, replies, and other correspondence related to client disputes.
Maintain accurate records of all client interactions and legal documents.

Dispute Management & Negotiation:
Attend to client complaints and negotiate settlements in accordance with company policies and legal standards.
Resolve conflicts to ensure client satisfaction while safeguarding company interests.

Handling Police Complaints & Legal Proceedings:




Attend police complaints, inquiries, and legal proceedings as required.
Coordinate with external legal authorities and ensure timely compliance with legal requirements.

Legal Risk Management:
Identify potential legal risks and recommend appropriate mitigation strategies.
Assist in the development and implementation of company policies and procedures.

Qualifications & Skills:
LL.B or equivalent legal qualification.
Prior experience in client handling, dispute resolution, and legal compliance.
Excellent communication and negotiation skills.
Ability to handle sensitive and confidential information discreetly.
Knowledge of immigration laws and regulations is preferred

📌 Lawyer Punjab
🏢 WWICS
📍 Punjab