About Max Life Insurance:

Max Life Insurance Company Limited is a Joint Venture between Max Financial Services Limited and Axis Bank Limited. Max Financial Services Ltd. is a part of the Max Group, an Indian multi business corporation.

Max Life offers comprehensive protection and long-term savings life insurance solutions, through its multichannel distribution including agency and third party distribution partners. Max Life has built its

operations over almost two decades through need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital.

As per public disclosures, during the financial year 2019-20, Max Life achieved gross written premium of Rs. 16,184 crore. As on 31st March 2020, the Company had Rs. 68,471 crore of assets under management (AUM) and a Sum Assured in Force of Rs. 913,660 crore.

For more information, please visit the Company's website at www.maxlifeinsurance.com

We Stand for:

Caring

A compassionate leader who demonstrates appreciation for diversity in thoughts and approach towards people as well initiatives, eliminates biases to promote meritocracy. A coach who inspires people to excel and sets a culture of high performance.

Collaboration

A boundary-less leader who is capable of identifying & leveraging expertise of team members for superlative outcomes, thus, delivers to the organization’s ask. A leader who addresses challenges with a solution oriented approach to create “win-win” partnerships within & outside teams through inspired cooperation and teamwork.

Customer Obession

A leader who embodies Customer and keeps him at the core of all deliverables. Proactively anticipate customer needs and implement strategies to provide best in class customer experience.

Growth Mindset

An ambitious leader who can sponsor game changing ideas and rally the team to turn them into a reality. A leader who challenges the status quo, takes bold & creative actions to manage complex issues & achieve high impact goals by pushing self and others and raise the bar on performance.

People Leadership

A people’s leader who inspires their teams to stretch themselves and achieve their true potential. A leader who create leaders by coaching, empowering & inspiring them to deliver superior business outcomes.

"Max Life Insurance is an Equal Opportunity Employer and promotes inclusion and diversity."

Job Description

Job Title

Manager & Sr. Manager – CAT Trainer

Location

Department

Distribution Capability Centre





Function

DCC – DSF Training (CAT)

Reporting to

DCC – DSF CAT Training Head

Band

4 & 4A

Function Summary

DCC (Distribution Capability Development) Department is dedicated to equipping all sales employees with the essential knowledge and product skills across the company’s diverse financial product offerings.

The department’s primary objective is to empower the sales channels, ensuring that they possess the expertise needed to position the organization as the leading insurance firm in India. By focusing on continuous development, this department drives internal mobility for training employees across various verticals, fostering their personal growth while simultaneously enhancing the growth and success of the firm’s sales teams. This dynamic approach supports a thriving ecosystem where both employees and the organization are set on a path of mutual progress and achievement.

Job Summary

The role involves conducting training and development of sales. It includes planning and executing training programs, coordinating with branches, and ensuring compliance. The focus is also on employee development through performance reviews, feedback, and addressing skills gaps. Additionally, the role ensures adherence to training methodologies and achieving business objectives.

Key Responsibilities

Job Specification:

- Conduct training modules

- Conducting induction and on-boarding training programs

- Training on selling skills

- Training on all MLI Insurance products and processes

- Training on all MLI Digital tools and Assets

- Officers learning journey

- Conducting GID’s and IID’s

- Conducting PRP and FOD as and when required

Administrative:

- Planning, scheduling, and executing all regular training programs for office Leadership & FLS

- Proactive planning for any special training programs, interventions and management development programs.

- Coordinating with the Branch Offices', Regional Offices and leadership team for regular performance reviews meetings and sharing of expectations and deliverables between the business managers.





- Ensuring time and duration adherence; internal and regulatory compliances

Employee Development:

- Development of on board employees; regular performance reviews and feedback for continuous improvements in knowledge and skills.

- Motivating, traction of the KRAs and R&R;, providing continuous encouragement for the mapped employees.

- Course correcting any gaps in knowledge, skills or attitudes of the mapped employees through training, coaching and counseling.

Quality Assurance:

- Ensuring adherence to curricula, contents and sessions plan.

- While encouraging different styles of deliveries, ensuring the overall adherence to methodologies as specified in the trainers/facilitators guides.

- Ensuring that each program achieves the business objectives it was targeting to achieve.

Master Trainer:

- Be the first choice trainer for all the ‘high’ level MDPs and lead company-wide initiatives.

Key skills required

- Communication – Clear, effective speaking and listening.

- Knowledge of Subject – Deep understanding of the material being taught.

- Engagement – Keeping learners interested and involved.

- Organization – Planning and structuring lessons well.

- Problem-Solving – Addressing learner challenges and questions.

- Feedback Delivery – Offering constructive, actionable feedback.

- Good MS office suite skills

- Agile & logical thinking

Desired qualification and experience

- Graduate in any discipline.

- At least 2-3 years in sales and 3-4 years in conducting sales training, life insurance domain would be a plus

About Axis Max Life Insurance

Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a Joint Venture between Max Financial Services Limited (“MFSL”) and Axis Bank Limited. Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital. As per the annual audited financials for FY2023-24, Axis Max Life Insurance has achieved a gross written premium of INR 29,529 Cr. For more information, please visit the company website at www.maxlifeinsurance.com.

#ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply

📌 Manager - Training (Delhi)
🏢 Nameless
📍 Delhi