We are hiring for a NOC Engineer role for our client, a technology company.
Key Responsibilities
Monitor network and system infrastructure 24x7 for performance and availability
Identify, triage, and escalate incidents as per defined runbooks
Perform first-level troubleshooting for network and server alerts
Maintain incident logs and prepare shift handover reports
Coordinate with engineering teams to resolve critical outages
Support proactive monitoring improvements and alert tuning
Required Skills
Understanding of networking fundamentals (TCP/IP, DNS, VPN)
Experience with monitoring tools (Nagios, Zabbix, SolarWinds)
Basic Linux/Windows server troubleshooting skills
Solid incident management and documentation skills
Willingness to work in rotational shifts
Good communication skills for escalation handling
Valuable to Have
CCNA certification
Experience with cloud monitoring (AWS CloudWatch)
Exposure to ITIL processes
About the Prospect
This is a full-time, permanent role with excellent growth prospects. The client offers a collaborative work culture, competitive compensation, and strong learning opportunities.