Location: Andheri West, Mumbai
Clinic Address: Shri Krishna Complex, Unit No. 706, Andheri West, Mumbai, Maharashtra – 400053

Job Type: Full-time

About Vivo Body & Skin Clinic:

Vivo Body & Skin Clinic is UK based premium aesthetic and wellness clinic providing advanced non-surgical treatments including skin, body contouring, weight management, and aesthetic solutions.

We are looking for a professional, friendly, and well-organised Receptionist who can be the first point of contact for our clients and ensure a smooth, comfortable, and premium experience throughout their clinic journey.

The ideal candidate should have excellent communication skills, a positive personality, and the ability to coordinate between clients, doctors, and the management team.

Role: Receptionist

Women candidates preferred

Key Responsibilities:

Client Experience & Front Desk Management

- Welcome and greet every client warmly when they visit the clinic.
- Open the door for clients and ensure they feel comfortable and valued.
- Maintain a professional and premium environment at the reception area.
- Provide basic hospitality support such as offering drinking water and assisting clients whenever required.

Client Registration & Coordination

- Maintain the patient entry register and accurately record all required client details.
- Inform the respective manager immediately when a client arrives for:
- Consultation
- Treatment
- Follow-up visit
- Coordinate smoothly between clients, doctors, therapists, and managers.

Client Journey Management

- Keep the manager updated regarding every client's journey:
- Client attended consultation.
- Consultation converted or not converted.
- Client started treatment.
- Any important feedback or updates regarding the visit.

Client Communication





- Answer basic queries related to clinic services and treatments.
- For medical questions, guide the client to the doctor or the relevant manager.
- Handle phone calls professionally and assist with appointment-related queries.

Documentation & Feedback

- Ensure all mandatory forms and documents are completed properly.
- Coordinate with doctors to complete pending paperwork before the client leaves.
- Collect client reviews and feedback after consultation or treatment wherever applicable.

Reception Area Management

- Maintain a clean, organised, and welcoming reception area.
- Ensure all client records and reception activities are properly managed.
- Support daily clinic operations to ensure smooth functioning.

Candidate Requirements:

- Good communication skills in English and Hindi (Marathi preferred).
- Pleasant personality with a professional approach.
- Confident while interacting with clients.
- Good organisational and multitasking skills.
- Basic computer knowledge and ability to maintain records.
- Previous experience in reception, hospitality, healthcare, salon, spa, or clinic environment will be preferred.
- Should be punctual, responsible, and customer-focused.

Preferred Skills:

- Client handling experience.
- Experience working in premium service industries.
- Ability to maintain confidentiality and professionalism.
- Good phone etiquette.
- Positive attitude and willingness to learn.

What We Offer:

- Professional and premium working environment.
- Chance to work with a growing aesthetic healthcare brand.
- Learning opportunities in advanced skin and body treatments.
- Friendly and supportive workplace culture.
- Growth opportunities based on performance.

Pay: From ₹20,000.00 per month

Benefits:

- Paid time off

Work Location: In person

📌 Front Desk Manager (Only for Women) – Vivo Body & Skin Clinic (India)
🏢 Vivo Body and Skin Clinic
📍 India